Shipping Policy

1. Shipping Rates & Fees

🚚 Free shipping on all orders over R799.
📦 Orders below R799 will incur a R99 delivery fee.
✅ All orders are shipped via trusted courier services with no additional handling fees.

2. Processing & Delivery Times

📆 Orders are dispatched within one working day after payment confirmation.

Estimated Delivery Timeframes:

🏙️ Main Cities: 1 – 3 business days
🌍 Outlying Areas: Up to 7 business days

🚀 Express Courier Delivery: All orders are shipped via fast and reliable courier services.
⏳ Orders placed after 2 PM will be processed on the next business day.

3. Shipping Carriers & Tracking

🔍 We partner with leading courier companies for safe and efficient delivery.
📩 Once your order is shipped, you will receive an email with a tracking link to monitor your delivery in real-time.
📦 Track your package directly on the courier’s website.

4. Shipping Destinations

🌍 We currently ship nationwide within South Africa.
✈️ International shipping is available upon request. Please contact us before placing an order for international delivery options.

5. Failed Deliveries & Returns

🚚 If a delivery attempt is unsuccessful due to an incorrect address or unavailability at the location, the courier may attempt redelivery. If redelivery fails, the package may be returned to us.

🔄 For more details on returns, please refer to our [Returns Policy].

📧 Need Help?
For any shipping-related inquiries, feel free to contact our support team—we’re happy to assist!    info@purprohealth.com

NB. Please note all shipping is done directly from our supplier warehouses and therefore a collect option is not possible.